FAQ

What is the current production time?

Production time for note card sets is generally 3-4 business days (M-F, excluding holidays).

*Day one is counted as the business day after the order has been placed...for example, if an order is placed on a Monday, "Day 1" will be Tuesday. If an order is placed on a Saturday/Sunday, "Day 1" will be Monday.

What is the weight of paper stock that Ella Capri Stationery uses for products?

Note cards are printed on professional grade, white, heavyweight 110lb. cover stock.

What kind of printing does Ella Capri Stationery offer?

Note cards are digitally flat printed with premium archival inks.

How are items packaged?

All stationery sets of 10 are carefully packaged in resealable cello sleeves, while larger sets are packaged in a clear box. Both are wrapped with a signature ribbon and tag, ready to be gifted!

Will the colors on the screen look the same when printed?

Due to monitor settings, slight variances can occur with colors on screen versus printed on paper.

The ink/envelope colors that match in title also match in printed color (i.e. turquoise ink matches the turquoise envelopes).

Do you provide proofs before printing?


Proofs for stationery are only provided with the purchase of the PROOF ADD-ON listing and will be sent within 2-4 business days (M-F) of purchase. Production time may need to be extended if proofs are requested. Once an order has been designed and sent to print, we are unable to offer proofs.

What are your business hours?

Generally, our business hours are M-F, 9am-2pm. We are out of the studio on weekends and all federal holidays. Any other vacation times will be noted clearly in the header of our website.

Do you offer custom orders?

Currently, we are closed for custom orders. However, if you have designs you would like to see us create, please let us know; we are always working on new ideas!

Do you offer any discounts (including quantity pricing)?

Yes, we offer a one-time coupon code for 15% off for our email list subscribers...no minimum required.

Also, we offer free shipping with purchases over ---.


We do send out emails with discount offers a few times a year, so be sure to subscribe to save!

When does the Free Shipping discount apply?

Orders totaling over $35 AFTER other discounts are applied receive free shipping.
**Please note: For customers wanting less than three sets of note cards and who also want to use the email list discount, free shipping will not apply, as the order will not total over $35.